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KMID : 1011620160320060745
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Korean Journal of Food and Cookey Science
2016 Volume.32 No. 6 p.745 ~ p.753
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The Effect of Job Characteristics and Job Satisfaction on Organizational Commitment of Hospital Foodservice Employees in Busan Area
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Kim Min-Young
Lyu Eun-Soon
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Abstract
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Purpose: This study was conducted to provide basic data for human resources management of hospital foodservice employees by determining their job characteristics, job satisfaction, and organizational commitment according to recent hospital environment changes.
Methods: Our survey was administered to 248 hospital foodservice employees in Busan area from September 1 to September 25, 2014. A total of 158 questionnaires were used for final analysis.
Results: The mean score of job characteristics showed significantly difference by work experience (p<0.001), annual salary (p<0.01), and cooking certification (p<0.05). Job satisfaction had significantly difference by the age (p<0.05), annual salary (p<0.001), and turnover intention (p<0.001). Organizational commitment showed significantly (p<0.001) difference by age, work experience, and annual salary. There was positive correlation (p<0.001) between organizational commitment and job characteristics, job satisfaction. Organizational commitment had significantly positive correlation with skill variety (p<0.001), feedback (p<0.01), and task significance (p<0.001) of job characteristics, with work (p<0.001), pay (p<0.001), and co-workers (p<0.001) of job satisfaction. Job characteristics (β=0.249, p<0.001) and job satisfaction (β=0.380, p<0.001) had positive influences on the organizational commitment(p<0.001). In sub factors of job satisfaction, work (β=0.291, p<0.001) and pay (β=0.252, p<0.01) had positive influences on organizational commitment.
Conclusion: To develop the organizational commitment, hospital managers need to reinforce responsibility and fulfillment by job enrichment and to consider increasing salaries to get a higher satisfaction from foodservice employees.
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KEYWORD
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hospital foodservice employee, job characteristics, job satisfaction, organizational commitment
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